Welcome to Study Book Shop!
Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and interact with our services. By using our website, you agree to the practices described below.
1. Information We Collect
We collect personal information to process orders and improve your shopping experience. This includes:
- Personal Information: Name, email address, shipping address, and phone number.
- Payment Details: Securely processed through trusted third-party payment gateways.
- Website Usage Data: Information about how you interact with our site.
2. How We Use Your Information
We use the information we collect:
- To process and deliver your orders.
- To provide customer support and respond to inquiries.
- To improve products range, website, and services.
- To send updates about your order and our promotional offers (if registered).
3. Sharing of Information
We do not sell, trade, or share your personal information with third parties, except as necessary:
- To fulfil your order (e.g., Shipping / Delivery service providers).
- To comply with legal obligations or to protect against fraud.
4. Return and Refund Policy
We value your satisfaction, but to ensure fairness and transparency, we accept returns only under the following conditions:
- Unboxing Video Requirement: Customers must record a clear unboxing video at the time of delivery.
- Eligibility for Return:
- If the product is found damaged.
- If the product is significantly different from what was described on our online store.
- Return Process: Submit the unboxing video along with your order details to our customer support team within 01 days of delivery.
Note: We reserve the right to reject return requests that do not meet these conditions.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure; please use caution when sharing sensitive information online.
6. Your Rights
You have the right:
- To access, update, or delete your personal information.
- To opt out of promotional emails at any time.
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and your continued use of our services implies acceptance of the updated terms.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out to us:
Study Book Shop (C/o. Swastik Products)
- Email: studybookshop.jnd@gmail.com
- Phone: +91 9428953773
- Business Address: Block No. 5, Shrinathji Krupa, Gokulnagar Society, Behind Lodhiya Wadi, Junagadh – 362001